Tenaris provides ongoing support during all stages of its customers' projects.
Dedicated Services for the Hydrocarbon Processing Industry
Tenaris provides a broad range of services which means that it is involved in and committed to every aspect of its customers' projects during their entire lifecycle, usually starting over a year before order entry and ending with a successful plant start-up 3-4 years later.
From the project’s early phase until its completion, our commercial and supply chain teams provide support for our customers. Ongoing project planning guarantees material availability based on project schedules and the flexibility to accommodate last-minute changes and reduce surplus materials.
Our product management team is on hand to answer customers’ technical enquiries and respond to product specifications ensuring that the product complies with the highest quality standards. During execution, the commercial and supply chain teams work together to ensure compliance with the planned delivery schedule, allowing material to be delivered to different locations around the world, reducing inventories in the supply chain and costs for our customers. Professional teams are in charge of pipe handling and storage, and are also responsible for preparing documentation for each the plant’s engineering department.
Tenaris provides technical assistance, comprehensive material planning, supply chain management services and on-time delivery of quality products to enable customers to respond efficiently to the demanding needs of HPI projects.
Tenaris Secured Supply Service (TSSS)
We help customers secure product supply for the entire lifespan of their projects in order to minimize risks and total cost of ownership. We bring project planning as close as possible to mill load planning, reducing stocks and steps in the supply chain, and furnishing on-time defect-free deliveries by participating in the planning stage of the project. Tenaris establishes interactive collaboration with engineering companies and other selected manufacturers to create a shorter and more effective supply chain.
Tenaris has developed specific tools to provide customers with valuable solutions to handle operations more effectively and efficiently, such as our online applications, TenarisTracking and Project On-Line.